Legal docs & FAQs
Everything you need to know about how we work, protect your data and keep your money safe.
Terms of Service
Read the terms and member agreement that cover your use of Bithaven Vault.
View termsPolicies
Learn what information we collect, how we use it and the control you have over your data.
Privacy policySecurity & risk
See how we keep your data safe and the risks worth being aware of.
Frequently asked questions
At Bithaven Vault, keeping your money and personal details safe is our top priority.
Bithaven Vault uses advanced protection such as encryption, secure payments and separated accounts to safeguard your money and personal details.
You can add and withdraw using secure options like bank transfer, cards and supported wallets and networks. Step-by-step help is in your dashboard.
In the unlikely event of a data breach, we have a response plan to quickly address it, limit its effects and let affected members know, as the law requires.
We follow the rules that apply to us, which may include account cover depending on where you are and the type of account you hold.
We use strong anti-fraud checks, including round-the-clock monitoring and identity checks, to spot and stop anything suspicious.